INFORMATION TECHNOLOGY SKILL SET

Christopher John Roberts

Web Design / Front End Web Development



HTML5



CSS3



Hand Coding Web Pages



Writing, Maintaining & Improving
Semantic, Well Formatted Front End Code



Mobile Responsiveness /
Responsive Web Design



Font Awesome

● Usability Best Practices

● W3C Web Standards

● Translate Static Designs In To Code

Content Management Systems (CMS's)





Magento





WordPress


Adobe Dreamweaver





Weebly

● Umbraco

● Microsoft Front Page

Programming / Coding


SQL (Structured Query Language)


Database Management - MySQL





Problem Solving


Logical Thinking / Reasoning

● Co-organise CodeUp Chester

● Monthly attend Chester Dev's to stay current on emerging technologies

Text Editors

● Sublime Text

● Notepad++

Design



Adobe Creative Suite

● Adobe InDesign

● Adobe Photoshop

Digital Photography

Operating Systems





Windows





Linux

Ubuntu





Mac

Microsoft Applications

Microsoft Office




● Microsoft PowerPoint - Dyamic Presentations & Vector Drawings
● Microsoft Word - Word Processing
● Microsoft Excel - Spreadsheet Software
● Microsoft Outlook - Email

Technical Support

  • Ticketing Systems
    • Jira
    • Zendesk
    • Fresh Desk
  • First Level / Line Support
  • Client / Customer Support
  • Troubleshooting
  • Resolve Technical Issues
  • Explaining Technical Information Clearly
  • Technical Writing
    • Ability to write about complex technical information in a way that is easy for everyday users to understand
  • Training Customers To Use Technology
  • Assessing The Needs Of End Users
  • Testing
  • Report Bugs
  • Document Bugs
  • Debugging
  • Document Issues
  • Application Installations
  • Application Support
  • Software Installations
  • Software Support
  • Reporting
  • Ability to quickly learn new software and hardware from documentation
  • Comprehending technical documents and following technical instructions

Data Analysis

Ability to combine a range of tools and methodologies to collect and analyse data, creating data visualizations and reports

  • Collect, organise and interpret data
  • Analyzing data relationships
    • Examining large data sets to understand and see hidden patterns, correlations, trends and other important information
  • Statistical Analysis (Minitab)
  • Database Design
  • Database Administration / Management
  • Big Data
  • Modeling
  • Quantitative Research
  • Quantitative Reports

Search Engine Optimization (SEO)

  • Keyword Research / Generation
  • Page Optimization
    • Structuring Content
  • Information Architecture
    • How a site must be organized to make it visible to search engines
  • Ability to hand code pages using a text editor
    • Sublime Text
    • Notepad++
  • Internal Link Optimization
  • External Link Building
  • Content Creation / Optimization
    • Writing For The Web
  • Content / Site Audits
  • Deindexing
  • Web Analytics
  • Google Analytics
  • Google Web Master Tools / Search Console
  • Meta & Structured Data
  • Mobile Optimization
    • Responsive Site Design
  • Social Media Optimization (SMO)


I also attend the monthly Chester SEO Meetup to stay up to date with the latest SEO trends.

Social Media Platforms

  • Social Media Marketing
    • Brand Awareness
    • Brand Marketing
  • Twitter, Instagram, Facebook, Pinterest
  • TweetDeck & Hootsuite
  • Web Analytics
  • Google Analytics
  • Keyword Analysis
  • Content Creation
    • Writing Clear, Engaging & On Message Copy
  • Content Management Systems (CMS)
  • Content Distribution, Promotion & Marketing
  • Audience Development
    • Relationship Building
    • Community Building
    • Increasing Community Engagement
    • Community Management
  • Graphic Design
    • Image Creation
    • Image / Photo Editing

Qualifications

● ICT GCSE A*
Information Technology and Quantitative Biology (ITQB)     Grade: 89%
Quantitative Biology and Information Technology (QBIT)     Grade: 77%
Programming For Life Sciences     Grade: 68%
Informatics For Life Sciences     Grade: 77%
Post-Genomic Bioinformatics     Grade: 95%

Skills To Develop

● Writing & Debugging JavaScript & jQuery
● SQL (Structured Query Language)
● WordPress
● Customising & Building WordPress Themes

Skills To Learn

● Further Front End JavaScript Libraries & Frameworks
• AngularJS
• ReactJS
• VueJS

● Web Services

● Version Control
• Git

● Node.js

● Python
• Django

● PHP
• Laravel